What it's for

GaleBox is a compact and reliable solution that comprises features of VoIP Call Center and Data Management tools. A small or medium call center can easily configure this to serve its needs. GaleBox was developed as a full Contact Center Solution. It is intended for use by call centers having 1-30 (simultaneously working) agents. The GaleBox, as a compact solution, allows you to quickly and easily deploy a call center with no specialized hardware or software to buy and no implementation team to hire. Smart recycling of outbound call lists and predictive dialer makes it easy to organize an outbound campaign. Call recording and monitoring, real-time reporting will be helpful for detailed analysis of what is going at back-end.